Book a Room

Mandolin Beachfront Resort

Privacy Policy

Why do we collect your personal information ?

Collecting your information is essential for us to provide our products and services to you. It also helps us to understand your needs, enabling us to provide you with a greater quality of service.

How do we collect personal information ?

We only collect information when you knowingly provide it. Collection may include requesting information by phone, filling out a registration form on check-in, providing your business card to us, or e-mailing or faxing us your details.

Do we disclose your personal information to anyone ?

We may disclose your personal information where you have consented to us doing so. We may also be required or authorised by law to disclose your personal information.

Is your personal information up-to-date ?

It is important that the personal information we collect is accurate, complete and up-to-date. You can contact us at any time to update your personal information, or to tell us if your personal information is inaccurate or incomplete.

Is your personal information secure ?

We take all reasonable precautions to safeguard your personal information from misuse, unauthorised access, modification or disclosure. When your information is no longer required we securely destroy it from our systems.

Can you access your personal information ?

You may request access to the information we hold about you by contacting us. We may be required by law to retain your personal information after you have ceased your relationship with us.

Does your personal information leave the country ?

We do not send personal information outside the country unless to do so is authorised by law.

What about sensitive information ?

Sensitive information can be about racial or ethnic origin, membership of a profession or trade, personal health or other personal information. We only collect, use or disclose sensitive information about you as is allowed by law.

Our privacy policy may change from time to time.

We constantly review our policies and procedures to keep up-to-date with changes in law, technology and the needs of our guests and we may change this policy from time to time.

Can you complain about a breach of your privacy ?

You may lodge a concern or complaint with us by writing to the General Manager. Additional Privacy Information For additional information on privacy visit the Australian Federal Privacy Commissioner’s website: www.oaic.gov.au.

Back To Homepage

Very nice apartment complex with great facilities for the family and right across the road from the beach and Alex Heads Surf Club. The apartment itself was spacious had a fantastic view and was a great base to explore all the Sunshine Coast has to offer. - BOOKING.COM 2025 - Matthew

Had a great stay at the Mandolin Resort. Accommodation was large, spotlessly clean and well appointed. Large balcony with great ocean views. Spacious allocated parking spaces. Directly across the road from surf club, with other restaurants and a supermarket in short walking distance. Will definitely return! TRIPADVISOR 2025 - Jodie

Our stay at Mandolin was exceptional. The staff were extremely helpful and interactive with the kids. The property was clean, tidy and well maintained. We were lucky enough to receive an upgrade and we absolutely loved our room, so much so we didn’t want to leave. There’s something for everyone, from a little kids pool to tennis and mini golf. We will be back and have already recommended Mandolin to Family and friends.  - TRIPADVISOR 2025 - EJ O

We have stayed here in the past and will stay here again. Mandolin is close to Sunshine Plaza Maroochydore, Mooloolaba Beach and of course a short stroll to the Alex Beach Surf Life Saving Club. From here you can access Noosa Beach, Coolum Beach and many other fabulous beaches on the Sunshine Coast, but you will enjoy Alex Beach just as much as any other. - TRIPADVISOR 2025 - Dan & Maria O

We had a lovely stay at the Mandolin. We were met at reception for collection of the keys. Our room was very clean. Facilities were great. Staff were extremely helpful and friendly. The view of the ocean and location of the apartments was perfect! - BOOKING.COM 2025 - Brent